Simplify the process of paying your electricity bill! Arrange to have your bill paid automatically from your credit card, bank debit card or bank account.
Advantages of the Automatic Payment Program:
- Save money on postage
- No need to write checks
- Avoid late fees
- Avoid the hassle of your payment arriving late, or lost or stolen checks
- No convenience charges
|Automatic Payment Program
Sign up in the Online Account Manager (choose "Pay My Bill").
To sign up using your credit card or bank account, please call 1-866-322-5563.
No time to Enroll in Online Account Manager? Make a one-time payment to your account with
your credit card or debit card.
Other Payment Options
Pay by mail
To send a payment by mail, please use this address:
WTU Retail Energy
P.O. Box 650819
Dallas, TX 75265-0819
Your check or money order should be made payable to WTU Retail Energy. Don't forget to write your account number on your check or money order to ensure your payment is correctly applied to your account.
Pay by Home Banking Online Payments
Please ensure you use the correct WTU Retail Energy "payee address" when using your personal or
business bank account to pay online. Don't forget to include your account number on your online
payment to ensure your payment is correctly applied to your account.
Pay in person
Locate your nearest in-person payment location. Fees may apply depending upon location.
- Western Union – Enter your address to find the closest location. Western Union can be found at supermarkets, check cashers and convenience stores.
- CheckFree – Find a specific authorized biller or the closest neighborhood payment center.
- ACE Cash Express - Enter your zip code to find the closest location.
- Fidelity Express - Enter your address or zip code to find the nearest walk in payment location.
Pay by phone
To make a payment by phone, please call us at 1-866-322-5563.
Just switched to WTU Retail Energy as your electricity provider?
Please note that you will receive your first bill approximately 30 days after we receive the necessary account information from your local utility. We will send out your electric bill once per month.
If you have not received a recent bill from us, please call us at 1-866-322-5563 for assistance.
Deferred Payment Program: If you are unable to pay the complete amount of your current bill, you may qualify to pay in installments on an overdue balance until payment is complete. Contact customer service to discuss your situation.