Community



More ways to show you we care.

We do more than just provide electricity – we stick with our customers every step of the way. We know it's a challenging time with today's economy, which is why we offer customers information about the Comprehensive Energy Assistance Program (CEAP). This is a federal government program that can help eligible Direct Energy customers pay their electricity bills.

If you need assistance with utility bills below we've provided a complete list of participating community agencies in your area. You may also call toll free at (877) 399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county, please use a land-based phone when dialing the toll free number. If you only have a cell phone, call 2-1-1 and the operator will direct you to your local service provider.

To find out more information about this program visit http://www.tdhca.state.tx.us/ea/index.htm.

For more information, contact a local community agency.

Agency Name Agency Address Contact Numbers Counties Served
West Texas Opportunities, Inc 603 North 4th Lamesa, Texas 79331 Phone: (806) 872-8354
Fax: (806) 872-5816
Andrews, Borden, Dawson, Ector, Fisher, Gaines, Glasscock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton
Rolling Plains Management Corporation 118 N 1st St Crowell, Texas 79227 Phone: (940) 684-1571
Fax: (940) 684-1693
Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger, Young
Panhandle Community Services 1309 West 8th, Plaza C Amarillo, Texas 79120-2150 Phone: (806) 372-2531
Fax: (806) 373-8143
Armstrong, Briscoe, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler
South Plains Community Action Association, Inc. 411 Austin Levelland, Texas 79336 Phone: (806) 894-6104
Fax: (806) 894-5349
Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum
Big Bend Community Action Committee, Inc. 1412 West Berlin Street Marfa, Texas 79843 Phone: (432) 729-4908
Fax: (432) 729-3435
Brewster, Culberson, Hudspeth, Jeff Davis, Presidio
Central Texas Opportunities, Inc 1200 South Frio Coleman, Texas 76834 Phone: (325) 625-4167
Fax: (325) 625-3335
Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels
Concho Valley Community Action Agency 36 West Beauregard Suite B-100 San Angelo, Texas 76903 Phone: (325) 653-2411
Fax: (325) 658-3147
Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Greene
Pecos County Community Action Agency 600 South Young Fort Stockton, Texas 79735 Phone: (432) 336-2669
Fax: (432) 336-0762
Crane, Pecos, Terrell
El Paso Community Action Program, Project BRAVO, Inc. P.O. Box 3445 El Paso, Texas 79923 Phone: (915) 562-4100
Fax: (915) 562-8952
El Paso
Aspermont Small Business Development Center, Inc. 614 South Washington Aspermont, Texas 79502 Phone: (940) 989-3538
Fax: (940) 989-3445
Haskell, Jones, Kent, Knox, Stonewall, Throckmorton
Lubbock, City of, Community Development Department P.O. Box 2000 Lubbock, Texas 79457 Phone: (806) 775-2301
Fax: (806) 775-3917
Lubbock
Montgomery County Emergency Assistance, Inc. 1022 McCall Street Conroe, Texas 77301 Phone: (936) 539-9211
Fax: (936) 539-9239
Montgomery
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