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We do more than just provide electricity

We do more than just provide electricity – we stick with our customers every step of the way. Today's economy and record-breaking temperatures make it challenging for them, which is why we are glad to fund the Neighbor-to-Neighbor program.

WTU Retail Energy has increased its annual contribution to its bill-assistance program by 20 percent to $600,000.This bill-assistance program helps families who are struggling to pay their electricity bills.

Lecretia, a 65-year-old WTU customer, found it difficult to pay her bill with her sole source of income – her monthly disability check.

"I didn't know what I would do," said Lucretia, who in the past had donated to the Neighbor-to-Neighbor program. "I never thought my older years would be this challenging." Customers may contribute to the Neighbor-to-Neighbor program by checking the "bill assistance" box on their monthly bill, located on the tear-off portion of the bill just below the total due. Online-paying customers can help fund this program by checking the "bill assistance" box located under the payment amount in Step 1 and entering the amount they would like to contribute.

Through a local community action agency, those who qualify for the Neighbor-to-Neighbor program may receive up to $600 in assistance during a calendar year. Each agency screens applicants and determines who will receive assistance. To qualify, recipients must be WTU Retail Energy customers, reside at the service address and be financially responsible for monthly electricity expenses. They also must meet the income eligibility criteria.

For more information, contact a local community agency.

Agency Name City Contact Number Counties Served Web Site
Aspermont Small Business Development Center, Inc Aspermont 1-940-989-3538 Haskell, Jones, Kent, Knox, Stonewall, Throckmorton No Website
Big Bend Community Action Committee Marfa 1-432-729-4908 Brewster, Culberson, Hudspeth, Jeff Davis, Presidio No Website
Central Texas Opportunities, Inc. Coleman 1-325-625-4167 Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels Go to Site
Concho Valley Community Action Agency San Angelo 1-325-653-2411 Coke, Concho, Crockett, Irion, Kimble, Menard, reagan, Schleicher, Sterling, Sutton Go to Site
Rolling Plains Management Corporation Crowell 1-940-684-1571 Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Wichita, Wilbarger, Young, Shackleford, Stephens, Taylor Go to Site
South Plains Community Action Levelland 1-806-894-6104 Bailey Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum Go to Site
West Opportunities Lamesa 1-806-872-8354
Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gaines, Glassock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton
Go to Site
Panhandle Community Services Amarillo 1-806-342-6150 Armstrong, Briscoe, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler Go to Site

Our long-standing Neighbor-to-Neighbor program supports families that are struggling to get by in today's tough economic climate.

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