Do you offer reduced deposits for low-income customers?
Eligible low-income customers are allowed to pay any deposit over $50 in two installments. To qualify, you'll be asked to provide one of the following documents:
- A copy of a state-issued Statement of Benefits for SSI, Medicaid, Low-Income Medicare, Texas Aid to Needy Families, or Food Stamps.
- A bill from another electricity provider showing you have received a low-income discount within the past 6 months.
- A letter from your current provider confirming that you are an eligible low-income customer.