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Understanding Your Bill

Understanding Your Bill

  • Why did my bill change?

    Our intent is to create a simpler, easier to read bill. We updated the line items on your bill to help clarify the charges that come from WTU, and those that come from your local TDU (Transmission and Distribution Utility, the utility company for your area). These items, some of which were previously included in the Energy Charge, will soon be listed as separate line items.

    • TDU Delivery Charges, which are the charges from your local Transmission and Distribution Utility
    • PUC Assessment, which is a fee assessed by the Public Utility Commission of Texas...

    • What is included in the TDU Delivery Charges?

      It is a mix of usage based fees as well as standard monthly fees. These fees are passed through to you without markup from your local TDU (Transmission and Distribution Utility, your local utility company) for maintaining the wires for distributing your...

    • What is the PUC Assessment?

      The PUC Assessment is a fee assessed by the Public Utility Commission of Texas (PUCT). The PUC Assessment fee covers the cost of the administration of the PUC Regulatory Act. It is equal to 1/6 of 1 percent of the charges on your bill, excluding sales...

    • Why do I now see the PUC Assessment?

      The PUC Assessment fee is a fee assessed by the Public Utility Commission of Texas (PUCT). It has always been a part of your monthly price per kilowatt hour (kWh). Because we are unbundling the energy charge portion of your bill, the PUC Assessment fee will be a new line item on your...

    • Why do my distribution charges seem higher?

      To make things simpler, we removed all delivery charges assessed by the Transmission and Distribution Utility (TDU, or your local utility company) from your Energy Charge and consolidated all delivery charges into one line item titled "TDU Delivery Charges." Because all distribution charges are now in one line item, the total amount may seem higher. Note: this line item amount may fluctuate based on your usage, and also if your local utility decides to pass on additional costs to their customers.

      Please be advised that WTU cannot change, correct, edit, or waive the TDU Delivery Charges, as those fees are assessed by the utility company for your area, not...

    • Why did my Energy Charge decrease?

      Your Energy Charge may have decreased as a result of us moving the TDU Delivery Charges to a new line on your bill. These charges were not removed from the total amount you pay. They are now all together under one line item titled "TDU Delivery...

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