How can I opt out of Average Billing Plan?
If you want to remove your WTU account from the Average Billing Plan, please call Customer Service at 1-866-322-5563 for help. Any unpaid average balance will be applied to your next bill:
- Any credit on your Accumulated Average Balance will be applied to the balance on your next bill;
- Any debit on your Accumulated Average Balance will be added to the balance due.
If you move from your current address and do not transfer your WTU account to that address, your Average Billing plan will end on your final bill and the entire balance will become due.