COVID-19: Customers are experiencing longer than normal hold times at our call center. Click here for our self-service online resources and additional information regarding COVID-19.
Home Services

Texas FAQs

Power Outages & Service Problems

How do I report a power outage?

Power outages and emergencies (such as a downed power line) should be reported to AEP, your local utility. They can be reached toll-free at 1-866-223-8508 and are available 24 hours a day / 7 days a week.

Or, to report a power outage online go to:

To view power outages in your area please click here.

WTU Energy Services
Company Information
Customer Support
Follow Us

WTU Facebook page WTU Twitter page