Contact AEP Texas or use AEP Texas customer service website:
Contact WTU if you have questions about the following topics:
- Billing issues
- Payment arrangements
- Deposits
- Meter checks
- Connecting service with existing meter
- Final bills and disconnection of service
- Service reconnection after disconnection for non-payment of bill
All other inquiries should be directed to AEP Texas. Contact information is below:
- AEP Texas Toll Free Number: 1-877-373-4858
Visit the AEP Texas website