About Reconnect Rewards
You deserve a $300 reward*
At WTU Retail Energy, it's important to us to be a good neighbor. Since that means you're our neighbor too, we thought we'd do something extra nice. Sign up for Reconnect Rewards and receive a $100 Visa prepaid card every 12 months on the plan. Plus, you'll get a competitive fixed rate for 36 months.
Get a competitive electricity rate for 36 months**
Enjoy price stability when you lock in a fixed energy rate. Securing your electricity rate in Texas provides peace of mind and protection against possible price increases.
WTU is Your Trusted Energy Provider
As part of the Direct Energy family of brands, WTU Retail Energy has the stability and expertise of a national energy provider, while remaining loyal to our West Texas roots. We're committed to being your trusted energy provider and bringing you reliable, economical and customer-focused service.
Excellent customer service
WTU's outstanding customer service means we're here to help you when you need us. Whether by phone, email, or social media, we're here to answer your questions.
Online Account Manager
With our Online Account Manager, you can renew or transfer your service, see all your electricity bills, and even get special offers.
Sign up for Auto Pay to enjoy automatic bill payments and freedom from worry about paying your bill on time!
Get paperless billing for an easy and eco-friendly way to receive your electricity bills online.
Need more information?
Give us a call at 1-866-966-2046.
Not the plan for you?
We have Texas electric rate plans to fit every home. View All Electricity Plans
* The $300 in Visa Prepaid Cards will be issued in three installments. The first $100 Visa prepaid card will be sent after 12 months of service. The second $100 Visa prepaid card will be sent after 24 months of service. The third $100 Visa prepaid card will be sent after 36 months of service. Canceling your service early will disqualify you from receiving subsequent Visa prepaid cards. The cards are issued pursuant to a loyalty, reward or other promotional programs. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months, funds do not expire and may be available after card expiration date, fees may apply. Card terms and conditions apply. Direct Energy is not affiliated with MetaBank or Visa U.S.A. Inc. Visa is not a sponsor, endorser or participant of this promotion.
** Offer valid for new residential customers in Texas only. Certain eligibility requirements, fees, taxes, terms and conditions apply. Cancellation fees may apply.